Ayeyarwady Region Holidays from AU$2,658

This time, my stay was better. Also I noticed that staffs are more alert, friendly and willingness to help. Partly due to my last negative feedback few months back. The hotel mgmt has been alerted, and took several precautions and measures,to polish up and toughen up the hotel service standards in terms of managing, handling of foreign guests,in areas such as Front reception to housekeeping. The front desk staff are more alert, tactful, and professional handling check in/check out, they are also friendly, warmth and helpful. I had a great opportunity to meet and dine with the hotel GM. He is really concerned about my past experiences staying in the hotel, he was open minded, a great listener, to our geniune feedback, a man of actions and not words. He give hotel guest assurances for better improvement in their hotel services. This time, my room (#528) has a faulty bedside lamp, the techy staff came, to reconnect the electrical wire embedded in the lamp mounting, they repaired it quite instantly. As for the food quality during breakfast, it was great. The food was delicious. The chicken curry, the Indian prata, the Indian potato curry, the black bean fish,nasi goreng, simple fried cabbage were done so perfectly, which reminds me of homecook food. Just simple, nice and warmth in my stomach. Thanks to Chef Mark and his team. Restaurant staff were good, helpful, willingness to serve. The front security staff, guarding the main door, they were also helpful, alert and kind. TQ🙏😍

The area was nice as it was off in it's own corner away from the busy downtown streets, was no issue getting a Grab to go anywhere as well. Staff was always nice and inviting and there was a piano they allowed you to play in the bar area. The bar/club downstairs was interesting but the music they played was extremely loud so we had to sit far in the back away to hear/talk to people.

The staff and the proximity to the airport made this a very good hotel.

The place is very clean. Su Wei ( reception) and her team is amazing since the minute we walked in. We went and booked another hotel for experience but we had to return to Novotel because not many Hotel in YGN is clean. Especially we were traveling with 7 months old. Ma Htike from reservation was very helpful with all the adjustments we made. One of the best in Myanmar.